Surebonder logo
Surebonder logo

All articles

Order FAQs

How will I know if my order is confirmed?

When completing your order, you'll receive an email confirming the details of your purchase.

How can I find my order number?

After you place an order with us, we'll send a confirmation email including all the details of your purchase.

Can I make changes or cancel my online order?

If you need to make an order adjustment, Time is of the essence! Reach out via Live Chat or email as soon as you can - within 30 minutes of placing your purchase will ensure successful replacement. In most cases, orders are processed and shipped in 2

Product is damaged or missing from my order

We want your Surebonder experience to be perfect! If any of the items in your order are damaged or missing, reach out and let us know. You can contact our friendly customer service team through email at [email protected] or via Live Chat for a s